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Winning & losing in digital marketing 2017: Trends that will shape the year

[fa icon="calendar'] 19/01/17 17:42 / by Mark Henshall posted in advocate marketing, customer advocacy, influencer marketing, UGC, trends2017, travel marketing, retail marketing, retail advocacy, travel advocacy, employee advocacy, employee advocacy programme, employee advocacy platform, employee advocacy tools

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Which digital and marketing trends will make the biggest impact in 2017 and help to shape the industry? From Chatbots to personalisation and fake news, Qube Media picks the top developing areas to watch out for, explore and take advantage of as they come into play. You ready?

Getting started in employee advocacy? Find out more here.

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What Iceland Foods has learnt through starting Advocate Marketing

[fa icon="calendar'] 21/11/16 16:11 / by Mark Henshall posted in advocate marketing, customer advocacy, consumer advocacy, influencer marketing, UGC, Iceland Foods, brand ambassadors, retail marketing, retail advocacy, employee advocacy, employee advocacy programme, employee advocacy platform, HR Tech, employee advocacy tools, social media marketing

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We have a special breakfast briefing this coming Thursday where our main speaker will be Andy Thompson, Social and Digital Manager, Iceland Foods.

Thompson has been instrumental in driving an innovative digital marketing approach in 2016, which has resulted in numerous industry awards including: The Drum Content Awards 2016 (Best Retail Content Marketing Strategy/Campaign); Retail Week Rising Stars (Social Media Team, Winner) and The UK Social Media Communications Awards 2016 (Best In-House Team Social Media and Best Community Engagement).

Part of Thompson’s approach this year has been to set up an Iceland advocate programme for employees and customers to increase word-of-mouth marketing to new levels. He says: “Word of mouth is very important because of the impact it has on brand perception.”

Download the Iceland Foods Case Study

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Breakfast Briefing 24th November: Transforming Retail Marketing through Advocacy

[fa icon="calendar'] 16/11/16 14:23 / by Mark Henshall posted in advocate marketing, customer advocacy, consumer advocacy, influencer marketing, UGC, Iceland Foods, brand ambassadors, retail marketing, retail advocacy

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Qube Media is holding a breakfast briefing in central London next Thursday 24th November: How Iceland Foods is transforming retail marketing through advocacy.

We’ve spoken recently about how to win market share in this space and how the smart use of social media can help brands close the gap between them and the customer.

Famously competitive with very tight margins, the retail market is being disrupted as brands seek to create a deeper relationship with the customer. Find out how Iceland Foods is transforming retail marketing through advocacy to gain the competitive edge.

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How to Win at Retail Customer Advocacy

[fa icon="calendar'] 20/09/16 17:17 / by Mark Henshall posted in advocate marketing, customer advocacy, retail, retail advocacy, supermarkets

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What can potatoes and canned tomatoes in France teach us about FMCG in the UK?

This Summer, staying in Brittany, I saw Lidl for the first time competing with the traditional outlets of Carrefour, Super-U and E.Leclerc (out of town) and Monoprix (in town). Talking to family and friends in the area it seems the German supermarket chain has moved decisively to steal market share in the ‘basics’ space. Consumers may look for branded products elsewhere, but Lidl’s focus on low prices and discounting is its strategy to move in locally on staples.

It’s often worth looking outside your patch when trying to draw parallels on the way brands are performing on your home turf. And as Christmas approaches the supermarket price war in the UK looks equally set to continue with Morrisons announcing a link up with Amazon.

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